Platform
A Single Solution for all your Claims
Easily manage your customer claims and claim submissions all through a painless platform.  Automate submissions, communications, information requests and invoices.  Get a clear view of your dealership's service claims and enjoy a streamlined process for E-claims.

Otter makes it simple...

Submit Claims
Easily submit claims and customer information
Track Progress
See what the status is in real time
Process Invoices
Know when claim approvals are complete and get notified when paid

Consistent Claims Submission Process

We’ve built a centralized "E-Claim" system for you so you know what you need to submit.  Every time. 

 We streamline the auto service claim process across various contract service providers by providing a business-to-business communication platform between Service Contract Providers and auto repair shops. With OtterClaims, your team will submit claims with a custom designed system while allowing you to view, manage, and send claims, view real time communication notifications, receive claim approvals, review claim reports, and designate payment options to your shop to save your team time and money for your team.
Submit Claims
  • ​​INPUT: Quickly collect customer and claim info
  • ​LOOKUP: Find parts and pricing information
  • DESCRIBE: Type one line briefs for parts/repair description
  • ATTACH: Include any necessary pictures/documents needed
  • ​SUBMIT: Send info to service provider and await response
  • ​​CONFIRM: Confirmation receipt sent from provider
Track Progress
  • ​​VIEW: Real-time status updates on submitted claims
  • ​VERIFY: Access claim status information instantly
  • COMMUNICATE: Send and receive correspondence, notifications and updates from service providers
  • UPDATE: Send repair orders and finalize invoices when needed
  • ​COMPLETE: Send for payment processing upon approval
Process Payments
  • ​​INVOICE: Easily send invoices for approval and payment
  • ​ORGANIZE: Keep all payments organized
  • APPROVE: Allow custom levels of approval
  • ​TRACK: See status of payments in real-time 
  • ​REPORT: Send reports and data to owners and managers
  • ​GET PAID: Streamline the process to get paid quicker
  • SECURE: Incorporate into existing systems for secure processing
View Reports
  • ​​REVIEW: Consider numbers and statistics on claim resolution performance
  • IDENTIFY: Areas of opportunities and growth for your team
  • STRATEGIZE: Evaluate systems and procedures for improvement
  • ​​MEASURE: Benchmark results and identify opportunities
  • ​TRAIN: Use facts and information to educate team members
  • ​INTEGRATE: Consider incorporating platform into existing systems
Ready to get started?

© Copyright 2024
All Rights Reserved
Otter Claims, Inc.

© Copyright 2024  - All Rights Reserved, Otter Claims, Inc.